To order any of the items in our Wood Store online
shop, please click on the
"add to cart" under the item you wish to purchase and the item will be
added to your shopping basket, when you have finished shopping, click on
"Checkout" and follow the onscreen instructions, all payments are
processed via Paypal, you do not need a Paypal account in order to use
this payment method. You may view your shopping basket at any time by
returning to this page and clicking on "View Cart". Orders are typically
despatched on the next working day, as we are quite often in the woods and
don't normally deal with emails and orders until the evening.
Customers outside of the UK mainland, please read the important notes at the
bottom of this page prior to ordering.
Stock items typically
ship next day, all UK mainland deliveries are undertaken with the
Collect+ Courier service and delivery charges start at a reasonable £6.95.
Typical lead-time for items not shown below as being in stock is 7-10
days, depending on material availability. All goods remain the property of Sussex Woodsman until
paid for in full. Placement and payment of your order or commission with
us confirms your acceptance of these Terms and Conditions and absolves us of all
responsibility for items lost or damaged in transit and indemnifies us against
all claims & charges that may arise, both at the time of your order and in the
future. We reserve the right to refuse any order without reason or prejudice.
In the event that
you wish to return an item, then it must be returned in the original packaging
in an unused and undamaged condition, the buyer is responsible for all return
postage costs, all returned items are inspected upon arrival and if the product
is deemed to have been used, wilfully damaged or damaged because of misuse, then
a refund will not be issued and we will not be held liable for your loss, now or
at any time in the future. Items that are used for food & beverage preparation
and consumption or personal use items such as jewellery will not be accepted for
return on hygiene grounds. Refunds for returned items are limited to the value
of the product only and exclude all postage and packing charges, a restocking
fee of 25% will apply to returned items and will be subtracted from the refund
Overseas Orders outside of the EU.
30 September 2014 - As of 30-9-2014 all overseas orders outside of the EU will be
shipped via an international courier service such as TNT, UPS or Fedex. The cost
of shipping, (less any pre-paid shipping costs received as part of your initial
order amount), will be invoiced separately and the goods will not be released
for shipment until all monies owed have been paid in full. EU orders are sent
via Royal Mail standard service.